Services

Services and Solutions

Insurance is where we have spent decades. The same senior team also delivers ESG solutions and on-demand software, web and mobile apps for any business sector.

Insurance sector

Our team has vast business and technical knowledge and decades of practice in the insurance industry. When applied, this expertise sets the direction, creates value and accelerates positive outcomes, agnostic to the business need, technical challenge or core platform used.

We understand both the business and operational side of insurance, helping companies work smarter and get more value from their systems and data. We know where the challenges are and how to address them with practical, business-focused solutions.

We help insurance and financial organizations modernize their operations through fast and reliable APIs. From legacy system integration to policy and claims processing, payments, and secure third-party connectivity, we deliver scalable solutions that streamline business processes and enable digital transformation.

Here are some of the services we can be engaged to deliver.

Consultancy

  • Transformation program consultancy
  • Business requirements gathering & analysis
  • Insurance product configuration, design and review
  • Business processes configuration, design, optimization and review

Environmental, Social, and Governance (ESG) Standards and Reporting

We have done quite a bit of ESG-related work, such as data capture and aggregation for non-financial reporting (NFR) and carbon footprint calculation and reporting.

We can create applications, reports and data analysis tools required to comply with ESG requirements.

  • Carbon footprint management
  • Corporate, social and environmental governance questionnaires and reports
  • Integration of ESG solutions into the information technology ecosystem

Any business sector

Based on the client-specific needs:

  • Web application development
  • Mobile application development
  • System integration and API development
  • Related analysis and design

How we work

How a project takes shape

Four stages, in the order a smith would recognise. The heat rises toward the build, then comes down so the system can settle and hold under real load.

  1. Step 1Cold read

    Assess

    Business analysis and requirements definition. We learn how your business actually runs before anything is designed.

  2. Step 2Blueprint

    Architect

    Solution architecture, feature and integration design and data migration strategy, reviewed against your real business processes.

  3. Step 31,100 °C

    Forge

    Custom applications, APIs and ecosystem integrations, built by engineers who know insurance and finance platforms.

  4. Step 4230 °C

    Temper

    Performance optimization, migration scripts and platform configuration, so the system stays tough once it is live.

Ways to work with us

Three ways to bring the Smiths in

Start small with a review, add senior people where your team is stretched, or hand us the whole delivery. You always work directly with the people doing the work.

  1. 01

    Advice and review

    An experienced, independent view

    Architecture and solution reviews, fit/gap analyses and program health checks, with findings your team can act on.

    Best whenBefore a big decision, or when a program feels off course.

  2. 02

    Senior reinforcement

    Specialists for the hardest tasks

    Experienced architects, analysts and engineers join your team when it matters most and take on the most critical and complex work.

    Best whenWhen the deadline is fixed and the team is stretched.

  3. 03

    End-to-end delivery

    One accountable team, start to finish

    From requirements and design to development, integrations, data migration and go-live.

    Best whenNew platforms, products and integrations.

Questions we hear first

Before you get in touch

Straight answers to what most clients ask in the first conversation.

Can you join a project that is already under way?

Yes. Some of our best work started late in a program. DZI brought us into a large insurance platform implementation at a late stage; we took over critical tasks and the product launched live on time.

Will you work with our core platform?

Our expertise applies whatever the business need, technical challenge or core platform. Our team has led or played key roles in insurance core platform implementations worldwide, and we will tell you plainly where our experience runs deepest.

Who will actually do the work?

Senior people. Every member of our consulting and professional services team brings 8+ years of relevant experience and stays hands-on. You talk directly to the people who design and build your solution, with no layers in between.

Is it only insurance?

Insurance is where we have spent decades. The same team also delivers ESG reporting, and web, mobile, integration and API projects for any business sector.

How does an engagement start?

With a conversation. Tell us what needs shaping and we come back with an honest view of how we can help, which way of working fits, and who from the team would be involved.

Where are you based?

In Sofia, Bulgaria. Our leaders have taken part in implementation projects and transformation programs for more than 30 insurance companies worldwide.

Talk to the Smiths

Tell us what needs shaping

An architecture to review, a process to fix, a platform to build or a migration to plan.